Travel
Information

Visitors must complete and submit an online Immigration/Customs Form no later than 24 hours before travelling to the island.

Persons from countries within the very low-risk category are not required to take a test prior to or on arrival in Barbados.

Persons travelling from low-risk countries, in order to expedite processing through the airport, are strongly advised to take and will be allowed to present results of tests taken up to 5 days prior to arrival. Travellers without a negative COVID-19 PCR test result will be required to take a test upon arrival.

It is mandatory for all persons travelling to Barbados from high and medium-risk countries to take a COVID-19 PCR test from an accredited facility within 3 days prior to arrival in order to enter the country. Visitors from these countries should remember to travel with a thermometer to conduct daily self-temperature checks during the monitoring period of 7 days after arrival.

Here's a helpful table showing the start and end days of your 3-day testing window.

Relevant accrediting bodies and standards include ISO:15189, CAP, UKAS or equivalent.

Test results should be submitted electronically at travelform.gov.bb and travellers should also bring a physical copy with them. Submitted tests will be validated by the Ministry of Health & Wellness in Barbados.

Barbados distinguishes between high-risk countries, medium-risk countries, low-risk, and very low-risk countries. For the current country classification and applicable protocols, please visit barbadostravelprotocols.com.

It is mandatory for all persons travelling to Barbados from high-risk countries, to present results of a COVID-19 PCR test from an accredited laboratory taken within 3 days of travel. Travellers who have not submitted proof of results may be denied entry to the country.

Travellers with a negative PCR test result will be monitored daily for the onset of symptoms for a period of 7 days. Travellers will be required to take a second COVID-19 PCR test between 4-5 days after the last negative test result accepted by the island's Ministry of Health (1-2 days after arrival).

Monitoring includes daily self-temperature checks and sharing that information with the public health teams who will check in via call or text. Please remember to travel with your own thermometer. Monitoring is generally for 7 days after arrival or the length of stay whichever is shorter.

* If you are travelling from Canada on or after October 16th, 2020 and unable to receive your test results in time for your trip, you’ll be tested on arrival in Barbados. You will be required to remain in quarantine until you receive your negative test result. With restricted movement, after 1-2 days, you will be retested.

If you have not booked a rate inclusive of the second test, this will be administered by the on-site medical professionals at a cost of US$150. 

Upon receipt of a second negative result, all travellers will have full resort access and are also free to leave the resort.

At The Crane, persons are able to access designated areas of the resort, observing all Crane Confidence Protocols such as physical distancing as well as the wearing of face coverings and colour-coded wristbands.

It is mandatory for all persons travelling to Barbados from medium-risk countries, to present results of a COVID-19 PCR test from an accredited laboratory taken within 3 days of travel. Travellers who have not submitted proof of results may be denied entry to the country.

Travellers who possess accepted proof of negative results will be permitted to leave the airport after clearance by Immigration, Customs and Port Health officials.

Travellers will be monitored daily for the onset of symptoms for a period of 7 days and will be required to take a second COVID-19 PCR test, 4-5 days after the last negative test accepted by the island's Ministry of Health (1-2 days after arrival).

If you have not booked a rate inclusive of the second test, this will be administered by the on-site medical professionals at a cost of US$150. 

Monitoring includes daily self-temperature checks and sharing that information with the public health teams who will check in via call or text. Please remember to travel with your own thermometer. Monitoring is generally for 7 days after arrival or the length of stay, whichever is shorter.

All guests of the resort are expected to observe all Crane Confidence Protocols such as physical distancing as well as the wearing of face coverings and colour-coded wristbands.

If you are travelling from a low-risk country and have not visited a high-risk country within 21 days of your arrival in Barbados, you may present a valid test result for your test taken within five (5) days prior to travel to Barbados.

Travellers from low-risk countries who have not submitted proof of a negative COVID-19 PCR test result, or the test is not validated, are required to take a test in Barbados and can be either tested on arrival at the airport with an expected wait and processing period of approximately 2 hours or be fast-tracked for transfer to The Crane which has been designated as a satellite testing hotel. The costs of the test at The Crane and transfer are US$150 and US$20 per person, respectively.

All guests of the resort are expected to observe all Crane Confidence Protocols such as physical distancing as well as the wearing of face coverings and colour-coded wristbands.

Persons travelling from very low-risk countries, who have not travelled to or transited through any country designated as high, medium, or low-risk within 21 days prior to travel to Barbados, will not be required to take a COVID-19 PCR test prior to or on arrival.

All guests of the resort are expected to observe all Crane Confidence Protocols such as physical distancing as well as the wearing of face coverings and colour-coded wristbands.
 

Depending on your country's risk category, you may be denied boarding at your international gateway without a negative PCR test taken within 72 hours.

However, if you arrive in Barbados without a valid negative PCR test, you will be tested at the airport. 

Dining and other resort facility opening hours are subject to change, so be sure to visit checkedin.thecrane.com during your stay for current availability and schedules.

Additionally, all guests are expected to adhere to the protocols of the Crane Confidence Programme including the wearing of face masks and colour-coded wristbands.

If you have not booked a rate inclusive of the second test, this will be administered by our on-site medical professionals at a cost of US$150. 

The appointment for your second test will be booked upon check-in.

Daily Satellite Testing Hours: 9:30 AM – 1:15 PM

Please bring your passport and a copy of your arrival PCR test to the Doctor’s Office. If you were tested/retested at the airport, the latter is not required.

Test Results

A medical professional will call you within 1-2 days with test results, typically between 7:00 AM – 9:00 AM.

If you have not received your test results by 9:30 AM the second day after your test, please feel free to contact the Front Desk by dialling Ext "0". The Front Desk will be able to share your test status with you, as they need this clearance in order to change your wristbands.

Clearance/Status

Once you have been advised of negative test results, you are free to visit the Front Desk to change your wristband, leave the resort, and/or check out of the property. If you require either a quarantine certificate or PCR lab report with proof of negative results for ongoing travel or medical purposes, this will be available at the Front Desk.

In the interest of continuing prevention of any community spread on the island, if you were to test positive for COVID-19, you would be transferred by public health authorities to a government isolation facility to receive first-rate treatment and care until your recovery. This transfer and care would be at no cost to you, and upon recovery, you are free to resume your vacation and/or return home.

Only the member of the party that tests positive will be required to isolate in a government-approved isolation facility. All other members of the party will be quarantined at The Crane, monitored and tested by the island's public health authorities.

We are committed to providing a worry-free environment for our guests to safely visit and enjoy our resort while providing a safe environment for our team members to work. The Crane Confidence Programme incorporates enhanced sanitization, physical distancing, and safety protocols throughout the guest journey. For more details, please click here.

Under the Crane Confidence Programme, ALL guests of The Crane Resort are required to wear a wristband while on the property until further notice. The wristband issued will be in accordance with tourism health and safety protocols. Please note the wristband colours and meanings below:

Member Cancellation Policy:

Members, please log-in to the Owners’ Centre and view General Documents for more information.

Guest Cancellation Policy:

In response to fluid external conditions, we are implementing the following policies:

For guests with existing reservations for upcoming travel until April 16th, 2020:

We will allow rescheduled dates for one year from your original travel date without penalty, with your full deposit applied to your future stay. If the credit exceeds the cost of your future stay, we will allow you to apply the remaining balance to incidentals. If you don’t wish to reschedule your trip, your full deposit will be forfeited.

For guests with non-refundable reservations for upcoming travel until April 16th, 2021:

We will allow you to reschedule your stay within one year from your original travel date without penalty. To reschedule your booking, please send us an email at reservations@thecrane.com or contact +1 246-423-6220. We will respond to the most urgent emails – based on the closest travel dates – first, and as soon as possible given the circumstances.

We will continue to take bookings with a flexible cancellation policy (up to 24 hours prior to arrival). This is subject to change as the public health situation continues to evolve.

Guests who booked via online travel agents or other third-party travel professionals are advised to contact their booking provider for information on their policies.

Yes, if you are indoors in public spaces you must wear a mask. Exceptions are made for persons seated indoors at a distance of 6ft. away from others as well as for in-restaurant dining. While outdoors, masks are required within 6ft. of others and while interacting with other guests or staff members.

The Government of Barbados strongly encourages the wearing of face coverings in both indoor and outdoor spaces. Many businesses across the island will only allow you to enter if you are wearing a mask in the proper fashion. You may also be subject to a temperature check and hand sanitisation when entering many premises including restaurants, bars and supermarkets. Protocols are fluid in response to the demands of the pandemic and as such, we encourage you to reference barbadostravelprotocols.com for the most current information as you make your travel plans.